Privacy Policy
Last updated: [insert date]
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use this website or submit an enquiry. We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information we collect
When you submit an enquiry through this website, we collect the personal information you provide, which may include your name, email address, contact number and the details of your enquiry. We may also collect limited technical information automatically, such as your IP address and browser type, for security and analytics purposes.
2. Why we process your information
- To respond to your enquiry and arrange a consultation.
- To provide the legal and estate services you request.
- To comply with our legal, regulatory and professional obligations.
- To maintain the security and proper functioning of this website.
3. Lawful basis and consent
We process your information on the basis of your consent, the need to take steps at your request before entering into a mandate, our legitimate interests, and compliance with the law. You may withdraw your consent at any time, although this may affect our ability to assist you.
4. Sharing your information
We do not sell your personal information. We may share it with our associated law firm and with service providers who assist us in operating this website or delivering our services, all of whom are required to protect your information. We may also disclose information where required by law or by a competent authority.
5. Retention
We keep your personal information only for as long as necessary to fulfil the purposes set out above, or as required by law and our professional obligations, after which it is securely destroyed or de-identified.
6. Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access and misuse. No transmission over the internet can be fully guaranteed, and you share information with us at your own risk.
7. Your rights
Under POPIA you have the right to request access to the personal information we hold about you, to request correction or deletion, and to object to certain processing. You also have the right to lodge a complaint with the Information Regulator.
8. Cookies
This website may use cookies and similar technologies to improve functionality and understand how the site is used. You can manage cookies through your browser settings.
9. Contact us
To exercise your rights or for any privacy query, contact us at heila@ghlegacy.co.za or 012 786 0885. Our address is River Forum Building, River Road, Lyttelton Manor, Centurion.
Information Regulator (South Africa): inforegulator.org.za